Refund policy

Eligibility

Refunds are available when you cancel a confirmed seat within the timeframes below and have not substantially consumed downloadable materials released for that cohort.

Timeframe

Full refunds are available if we receive your written cancellation at least 14 days before the cohort start date. Cancellations between 13 and 5 days before start may receive a 50% refund. Cancellations inside 5 days are generally not refundable, except as noted under Exceptions.

Conditions for full or partial refund

Full refunds require unused access credentials and return or deletion of any early materials we designate as recallable. Partial refunds apply when some preparation materials were issued but live sessions have not begun.

Non-refundable items

Custom advisory retainers already delivered, third-party venue fees passed through at cost, and completed private workshops are non-refundable. Self-paced primers are refundable within 7 days only if less than 20% of recorded content was accessed.

Refund process

Email contact@logicnode-center.digital with your invoice number, course name, and reason for cancellation. We will confirm eligibility within five business days.

Processing time and method

Approved refunds are returned via the original payment method within 14 business days after approval. Bank processing times may add several days depending on your institution.

Cancellation by LogicNode Center

If we cancel a cohort, you may transfer to a later date or receive a full refund of fees paid for the cancelled sessions.

Exceptions

We consider documented medical emergencies or mandated travel restrictions case by case and may offer credit or a partial refund outside the standard window.

Contact for refund requests

034142-4162 · 43 1 Jln 46B/26 Taman Sri Rampai; Kuala Lumpur; Wilayah Persekutuan; 53300; Malaysia · contact@logicnode-center.digital